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List of Tables 3
Select Survey Participants 15
SUMMARY OF MAIN FINDINGS 16
Time Frame of Surveying 16
The Number of Libraries Maintained 16
Trend in the Number of Visitors to the Physical Location of the Library 16
Library Staffing 17
Spending on Salaries 17
Outsourcing of Research 17
Budget Trends 17
Library Control of the Organizational Information Technology Budget 18
Library Spending on Total Content/Materials 18
Librarian Time Spent Reviewing Contract Terms 19
Use of Professional Legal Assistance on Library Contracts 19
Publishers and Libraries that Have Threatened One Another with Lawsuits Over Information Services Contracts 19
Legal Terms of Information Services Contracts 19
Free Trial Use of Databases 20
Role of Blogs & Social Networking Sites 20
Trend in the Number and Form of Journal Subscriptions Maintained 20
Spending on Journals 21
Spending on Traditional and E-books 21
Spending on Directories 21
Reference Question Workload 21
Library Influence in Corporate Decision-Making 22
Section 1: Introduction and Demographic Info 23
Section 2: The Physical Space of the Library 25
SECTION 3: Staffing 32
Section 4: Overall Budget 39
Section 5: Spending on Materials/Content 47
Section 6: Use of Blogs, Social Networking Sites and Wikis 60
Section 7: Print and Electronic Journals and Periodicals 64
Section 8: Books 69
Section 9: Research for Patrons 75
Section 10: Information Purchasing Decision Making 80
OTHER REPORTS FROM PRIMARY RESEARCH GROUP INC. 92
List of Tables
Table 1.1: U.S. and Non-U.S. Institutions (U.S./Non) 23
Table 1.2: Approximate Worldwide Annual Total Revenue Range (Revenue Range) 23
Table 1.3: Institution’s Type of Industry (Type of Industry) 23
Table 1.4: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees 23
Table 1.5: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees, Broken Out by U.S./Non 23
Table 1.6: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees, Broken Out by Revenue Range (in $) 24
Table 1.7: Mean, Median, Minimum and Maximum Approximate Number of Worldwide Employees, Broken Out by Type of Industry 24
Table 2.1: Mean, Median, Minimum and Maximum Number of Separate Library Locations 25
Table 2.2: Mean, Median, Minimum and Maximum Number of Separate Library Locations, Broken Out by U.S./Non 25
Table 2.3: Mean, Median, Minimum and Maximum Number of Separate Library Locations, Broken Out by Revenue Range 25
Table 2.4: Mean, Median, Minimum and Maximum Number of Separate Library Locations, Broken Out by Type of Industry 25
Table 2.5: Trend of the Expansion of Library Locations over the Past Three Years 26
Table 2.6: Trend of the Expansion of Library Locations over the Past Three Years, Broken Out by U.S./Non 26
Table 2.7: Trend of the Expansion of Library Locations over the Past Three Years, Broken Out by Revenue Range 26
Table 2.8: Trend of the Expansion of Library Locations over the Past Three Years, Broken Out by Type of Industry 26
Table 2.9: Trend of the Expansion of Space Allocated to the Library over the Past Five Years 26
Table 2.10: Trend of the Expansion of Space Allocated to the Library over the Past Five Years, Broken Out by U.S./Non 27
Table 2.11: Trend of the Expansion of Space Allocated to the Library over the Past Five Years, Broken Out by Revenue Range 27
Table 2.12: Trend of the Expansion of Space Allocated to the Library over the Past Five Years, Broken Out by Type of Industry 27
Table 2.13: Mean, Median, Minimum and Maximum Percentage Change in the Size of the Library Over the Past Five Years (Universe of Libraries that have Altered the Size of their Total Library Space) 27
Table 2.14: Mean, Median, Minimum and Maximum Percentage Change in the Size of the Library Over the Past Five Years, Broken Out by U.S./Non (Universe of Libraries that have Altered the Size of their Total Library Space) 27
Table 2.15: Mean, Median, Minimum and Maximum Percentage Change in the Size of the Library over the Past Five Years, Broken Out by Type of Industry (Universe of Libraries that have Altered the Size of their Total Library Space) 28
Table 2.16: Projected Expansion of the Space Allocated to the Library over the Next Three Years 28
Table 2.17: Projected Expansion of the Space Allocated to the Library over the Next Three Years, Broken Out by U.S./Non 28
Table 2.18: Projected Expansion of the Space Allocated to the Library over the Next Three Years, Broken Out by Revenue Range 28
Table 2.19: Projected Expansion of the Space Allocated to the Library over the Next Three Years, Broken Out by Type of Industry 29
Table 2.20: Mean, Median, Minimum and Maximum Number of Daily Visitors to the Library’s Physical Location 29
Table 2.21: Mean, Median, Minimum and Maximum Number of Daily Visitors to the Library’s Physical Location, Broken Out by U.S./NON 29
Table 2.22: Mean, Median, Minimum and Maximum Number of Daily Visitors to the Library’s Physical Location, Broken Out by Revenue Range 29
Table 2.23: Mean, Median, Minimum and Maximum Number of Daily Visitors to the Library’s Physical Location, Broken Out by Type of Industry 30
Table 2.24: Trend in the Number of Daily Visitors to the Library over the Past Two Years 30
Table 2.25: Trend in the Number of Daily Visitors to the Library over the Past Two Years, Broken Out by U.S./Non 30
Table 2.26: Trend in the Number of Daily Visitors to the Library over the Past Two Years, Broken Out by Revenue Range 30
Table 2.27: Trend in the Number of Daily Visitors to the Library over the Past Two Years, Broken Out by Type of Industry 31
Table 3.1: Mean, Median, Minimum and Maximum Number of Full Time Equivalent Librarians Employed by the Organization's Corporate or Business Libraries 32
Table 3.2: Mean, Median, Minimum and Maximum Number of Full Time Equivalent Librarians Employed by the Organization’s Corporate or Business Libraries, Broken Out by U.S./Non 32
Table 3.3: Mean, Median, Minimum and Maximum Number of Full Time Equivalent Librarians Employed by the Organization’s Corporate or Business Libraries, Broken Out by Revenue Range 32
Table 3.4: Mean, Median, Minimum and Maximum Number of Full Time Equivalent Librarians Employed by the Organization’s Corporate or Business Libraries, Broken Out by Type of Industry 32
Table 3.5: Mean, Median, Minimum and Maximum Number of Non-Librarian Full Time Equivalent Employees Employed by the Organization's Corporate or Business Libraries 33
Table 3.6: Mean, Median, Minimum and Maximum Number of Non-Librarian Full Time Equivalent Employees Employed by the Organization’s Corporate or Business Libraries, Broken Out by U.S./Non 33
Table 3.7: Mean, Median, Minimum and Maximum Number of Non-Librarian Full Time Equivalent Employees Employed by the Organization’s Corporate or Business Libraries, Broken Out by Revenue Range 33
Table 3.8: Mean, Median, Minimum and Maximum Number of Non-Librarian Full Time Equivalent Employees Employed by the Organization’s Corporate or Business Libraries, Broken Out by Type of Industry 33
Table 3.9: Library Hiring Trend over the Past Two Years 34
Table 3.10: Library Hiring Trend over the Past Two Years, Broken Out by U.S./Non 34
Table 3.11: Library Hiring Trend over the Past Two Years, Broken Out by Revenue Range 34
Table 3.12: Library Hiring Trend over the Past Two Years, Broken Out by Type of Industry 35
Table 3.13: Mean, Median, Minimum and Maximum Total Library Spending on Salaries in 2008 (in $) 35
Table 3.14: Mean, Median, Minimum and Maximum Total Library Spending on Salaries in 2008, Broken Out by U.S./Non (in $) 35
Table 3.15: Mean, Median, Minimum and Maximum Total Library Spending on Salaries in 2008, Broken Out by Revenue Range (in $) 35
Table 3.16: Mean, Median, Minimum and Maximum Total Library Spending on Salaries in 2008, Broken Out by Type of Industry (in $) 36
Table 3.17: Mean, Median, Minimum and Maximum Projected Total Library Spending on Salaries for 2009 (in $) 36
Table 3.18: Mean, Median, Minimum and Maximum Projected Total Library Spending on Salaries for 2009, Broken Out by U.S./Non (in $) 36
Table 3.19: Mean, Median, Minimum and Maximum Projected Total Library Spending on Salaries for 2009, Broken Out by Revenue Range (in $) 36
Table 3.20: Mean, Median, Minimum and Maximum Projected Total Library Spending on Salaries for 2009, Broken Out by Type of Industry (in $) 37
Table 3.21: Libraries that Have Outsourced Research Functions to Librarians or Other Researchers Based in Developing Countries 37
Table 3.22: Libraries that Have Outsourced Research Functions to Librarians or Other Researchers Based in Developing Countries, Broken Out by U.S./Non 37
Table 3.23: Libraries that Have Outsourced Research Functions to Librarians or Other Researchers Based in Developing Countries, Broken Out by Revenue Range 37
Table 3.24: Libraries That Have Outsourced Research Functions to Librarians or Other Researchers Based in Developing Countries, Broken Out by Type of Industry 38
Table 4.1: Mean, Median, Minimum and Maximum Annual Library Budget (in $) 39
Table 4.2: Mean, Median, Minimum and Maximum Annual Library Budget, Broken Out by U.S./Non (in $) 39
Table 4.3: Mean, Median, Minimum and Maximum Annual Library Budget, Broken Out by Revenue Range (in $) 39
Table 4.4: Mean, Median, Minimum and Maximum Annual Library Budget, Broken Out by Type of Industry (in $) 39
Table 4.5: Percentage of Libraries that Include the Costs of Benefits and the Cost of Office Space in Their Overall Budget 40
Table 4.6: Percentage of Libraries that Include the Costs of Benefits and the Cost of Office Space in Their Overall Budget, Broken Out by U.S./Non 40
Table 4.7: Percentage of Libraries that Include the Costs of Benefits and the Cost of Office Space in Their Overall Budget, Broken Out by Revenue Range 40
Table 4.8: Percentage of Libraries that Include the Costs of Benefits and the Cost of Office Space in Their Overall Budget, Broken Out by Type of Industry 40
Table 4.9: Trend of the Library’s Budget in 2008 40
Table 4.10: Trend of the Library’s Budget in 2008, Broken Out by U.S./Non 40
Table 4.11: Trend of the Library’s Budget in 2008, Broken Out by Revenue Range 41
Table 4.12: Trend of the Library’s Budget in 2008, Broken Out by Type of Industry 41
Table 4.13: Mean, Median, Minimum and Maximum Percentage Change in the Library’s Budget in 2008 41
Table 4.14: Mean, Median, Minimum and Maximum Percentage Change in the Library’s Budget in 2008, Broken Out by U.S./Non 41
Table 4.15: Mean, Median, Minimum and Maximum Percentage Change in the Library’s Budget in 2008, Broken Out by Revenue Range 42
Table 4.16: Mean, Median, Minimum and Maximum Percentage Change in the Library’s Budget in 2008, Broken Out by Type of Industry 42
Table 4.17: Projected Change in the Library’s Annual Budget in 2009 42
Table 4.18: Projected Change in the Library’s Annual Budget in 2009, Broken Out by U.S./Non 42
Table 4.19: Projected Change in the Library’s Annual Budget in 2009, Broken Out by Revenue Range 43
Table 4.20: Projected Change in the Library’s Annual Budget in 2009, Broken Out by Type of Industry 43
Table 4.21: Mean, Median, Minimum and Maximum Projected Percentage Change in the Annual Budget in 2009 43
Table 4.22: Mean, Median, Minimum and Maximum Projected Percentage Change in the Annual Budget in 2009, Broken Out by U.S./Non 43
Table 4.23: Mean, Median, Minimum and Maximum Projected Percentage Change in the Annual Budget in 2009, Broken Out by Type of Industry 44
Table 4.24: Approximate Percentage of the Organization's Electronic Information Budget that is Controlled or Managed by the Library 46
Table 4.25: Approximate Percentage of the Organization’s Electronic Information Budget that is Controlled or Managed by the Library, Broken Out by U.S./Non 46
Table 4.26: Approximate Percentage of the Organization’s Electronic Information Budget that is Controlled or Managed by the Library, Broken Out by Revenue Range 46
Table 4.27: Approximate Percentage of the Organization’s Electronic Information Budget that is Controlled or Managed by the Library, Broken Out by Type of Industry 46
Table 5.1: Mean, Median, Minimum and Maximum Total Library Spending on Content/Materials in 2008 (in $) 47
Table 5.2: Mean, Median, Minimum and Maximum Total Library Spending on Content/Materials in 2008, Broken Out by Revenue Range (in $) 47
Table 5.3: Mean, Median, Minimum and Maximum Total Library Spending on Content/Materials in 2008, Broken Out by Type of Industry (in $) 47
Table 5.4: Mean, Median, Minimum and Maximum Projected Total Library Spending on Content/Materials in 2009 (in $) 48
Table 5.5: Mean, Median, Minimum and Maximum Projected Total Library Spending on Content/Materials in 2009, Broken Out by U.S./Non (in $) 48
Table 5.6: Mean, Median, Minimum and Maximum Projected Total Library Spending on Content/Materials in 2009, Broken Out by Revenue Range (in $) 48
Table 5.7: Mean, Median, Minimum and Maximum Projected Total Library Spending on Content/Materials in 2009, Broken Out by Type of Industry (in $) 48
Table 5.8: Mean, Median, Minimum and Maximum Library Spending on Online Databases in 2008 (in $) 48
Table 5.9: Mean, Median, Minimum and Maximum Library Spending on Online Databases in 2008, Broken Out by U.S./Non (in $) 49
Table 5.10: Mean, Median, Minimum and Maximum Library Spending on Online Databases in 2008, Broken Out by Revenue Range (in $) 49
Table 5.11: Mean, Median, Minimum and Maximum Library Spending on Online Databases in 2008, Broken Out by Type of Industry (in $) 49
Table 5.12: Mean, Median, Minimum and Maximum Projected Library Spending on Online Databases in 2009 (in $) 49
Table 5.13: Mean, Median, Minimum and Maximum Projected Library Spending on Online Databases in 2009, Broken Out by U.S./Non (in $) 50
Table 5.14: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Print Resources 50
Table 5.15: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Print Resources, Broken Out by U.S./Non 50
Table 5.16: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Print Resources, Broken Out by Revenue Range 50
Table 5.17: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Print Resources, Broken Out by Type of Industry 50
Table 5.18: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Electronic Resources 51
Table 5.19: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Electronic Resources, Broken Out by U.S./Non 51
Table 5.20: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Electronic Resources, Broken Out by Revenue Range 51
Table 5.21: Mean, Median, Minimum and Maximum Percentage of Content Budget Accounted for by Electronic Resources, Broken Out by Type of Industry 51
Table 5.22: Mean, Median, Minimum and Maximum Library Staff Time (in Hours) Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year 52
Table 5.23: Mean, Median, Minimum and Maximum Library Staff Time (in Hours) Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year, Broken Out by U.S./Non 52
Table 5.24: Mean, Median, Minimum and Maximum Library Staff Time (in Hours) Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year, Broken Out by Revenue Range 52
Table 5.25: Mean, Median, Minimum and Maximum Library Staff Time (in Hours) Spent Reviewing Contract Terms from Vendors for Content Licenses in the Last Year, Broken Out by Type of Industry 52
Table 5.26: Mean, Median, Minimum and Maximum Hours of Professional Legal Assistance that the Library Required for Contract Review or Disputes in the Last Year 53
Table 5.27: Mean, Median, Minimum and Maximum Hours of Professional Legal Assistance that the Library Required for Contract Review or Disputes in the Last Year, Broken Out by U.S./Non 53
Table 5.28: Mean, Median, Minimum and Maximum Hours of Professional Legal Assistance that the Library Required for Contract Review or Disputes in the Last Year, Broken Out by Revenue Range 53
Table 5.29: Mean, Median, Minimum and Maximum Hours of Professional Legal Assistance that the Library Required for Contract Review or Disputes in the Last Year, Broken Out by Type of Industry 53
Table 5.30: Percentage of Libraries that Have Ever Been Threatened by a Publisher or Information Vendor with Legal Action for Contract Abrogation, Non-Payment or Any Other Reason 54
Table 5.31: Percentage of Libraries that Have Ever Been Threatened by a Publisher or Information Vendor with Legal Action for Contract Abrogation, Non-Payment or Any Other Reason, Broken Out by U.S./Non 54
Table 5.32: Percentage of Libraries that Have Ever Been Threatened by a Publisher or Information Vendor with Legal Action for Contract Abrogation, Non-Payment or Any Other Reason, Broken Out by Revenue Range 54
Table 5.33: Percentage of Libraries that Have Ever Been Threatened by a Publisher or Information Vendor with Legal Action for Contract Abrogation, Non-Payment or Any Other Reason, Broken Out by Type of Industry 54
Table 5.34: Percentage of Libraries that Have Ever Threatened a Publisher or Information Vendor with Legal Action Over Nonperformance, Other Contract Abrogation, or for Any Other Reason 54
Table 5.35: Percentage of Libraries that Have Ever Threatened a Publisher or Information Vendor with Legal Action Over Nonperformance, Other Contract Abrogation, or for Any Other Reason, Broken Out by U.S./Non 55
Table 5.36: Percentage of Libraries that Have Ever Threatened a Publisher or Information Vendor with Legal Action Over Nonperformance, Other Contract Abrogation, or for Any Other Reason, Broken Out by Revenue Range 55
Table 5.37: Percentage of Libraries that Have Ever Threatened a Publisher or Information Vendor with Legal Action Over Nonperformance, Other Contract Abrogation, or for Any Other Reason, Broken Out by Type of Industry 55
Table 5.38: Mean, Median, Minimum and Maximum Percentage of Electronic Content Licensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret 55
Table 5.39: Mean, Median, Minimum and Maximum Percentage of Electronic Content Licensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret, Broken Out by U.S./Non 56
Table 5.40: Mean, Median, Minimum and Maximum Percentage of Electronic Content Licensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret, Broken Out by Revenue Range 56
Table 5.41: Mean, Median, Minimum and Maximum Percentage of Electronic Content Licensing Contracts that Libraries Sign that Require that Financial Terms be Kept Secret, Broken Out by Type of Industry 56
Table 5.42: Description of the Awareness of Librarians of the Financial Terms of Contracts of Peer Institutions with Information Providers 56
Table 5.43: Description of the Awareness of Librarians of the Financial Terms of Contracts of Peer Institutions with Information Providers, Broken Out by U.S./Non 57
Table 5.44: Description of the Awareness of Librarians of the Financial Terms of Contracts of Peer Institutions with Information Providers, Broken Out by Revenue Range 57
Table 5.45: Description of the Awareness of Librarians of the Financial Terms of Contracts of Peer Institutions with Information Providers, Broken Out by Type of Industry 57
Table 5.46: Mean, Median, Minimum and Maximum Percentage of the Library's Content Licensing Contracts that Come Up for Renewal in the Next Year that the Library Expects to Renew 57
Table 5.47: Mean, Median, Minimum and Maximum Percentage of the Library’s Content Licensing Contracts that Come Up for Renewal in the Next Year that the Library Expects to Renew, Broken Out by U.S./Non 58
Table 5.48: Mean, Median, Minimum and Maximum Percentage of the Library’s Content Licensing Contracts that Come Up for Renewal in the Next Year that the Library Expects to Renew, Broken Out by Revenue Range 58
Table 5.49: Mean, Median, Minimum and Maximum Percentage of the Library’s Content Licensing Contracts that Come Up for Renewal in the Next Year that the Library Expects to Renew, Broken Out by Type of Industry 58
Table 5.50: Mean, Median, Minimum and Maximum Number of Databases that the Library Tested on a Free Trial Basis in the Last Year 58
Table 5.51: Mean, Median, Minimum and Maximum Number of Databases that the Library Tested on a Free Trial Basis in the Last Year, Broken Out by U.S./Non 59
Table 5.52: Mean, Median, Minimum and Maximum Number of Databases that the Library Tested on a Free Trial Basis in the Last Year, Broken Out by Revenue Range 59
Table 5.53: Mean, Median, Minimum and Maximum Number of Databases that the Library Tested on a Free Trial Basis in the Last Year, Broken Out by Type of Industry 59
Table 6.1: Mean, Median, Minimum and Maximum Hours Spent Each Week Reading Blogs or Listservs 60
Table 6.2: Mean, Median, Minimum and Maximum Hours Spent Each Week Reading Blogs or Listservs, Broken Out by U.S./Non 60
Table 6.3: Mean, Median, Minimum and Maximum Hours Spent Each Week Reading Blogs or Listservs, Broken Out by Revenue Range 60
Table 6.4: Mean, Median, Minimum and Maximum Hours Spent Each Week Reading Blogs or Listservs, Broken Out by Type of Industry 60
Table 6.5: Percentage of Libraries Involved in Developing the Organization's Strategy in Using Social Networking Sites 62
Table 6.6: Percentage of Libraries Involved in Developing the Organization’s Strategy in Using Social Networking Sites, Broken Out by U.S./Non 62
Table 6.7: Percentage of Libraries Involved in Developing the Organization’s Strategy in Using Social Networking Sites, Broken Out by Revenue Range 62
Table 6.8: Percentage of Libraries Involved in Developing the Organization’s Strategy in Using Social Networking Sites, Broken Out by Type of Industry 62
Table 7.1: Mean, Median, Minimum and Maximum Number of Paid Print with No Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals 64
Table 7.2: Mean, Median, Minimum and Maximum Number of Paid Print With No Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by U.S./Non 64
Table 7.3: Mean, Median, Minimum and Maximum Number of Paid Print With No Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by Revenue Range 64
Table 7.4: Mean, Median, Minimum and Maximum Number of Paid Print With No Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by Type of Industry 64
Table 7.5: Mean, Median, Minimum and Maximum Number of Paid Electronic Only Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals 65
Table 7.6: Mean, Median, Minimum and Maximum Number of Paid Electronic Only Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by U.S./Non 65
Table 7.7: Mean, Median, Minimum and Maximum Number of Paid Electronic Only Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by Revenue Range 65
Table 7.8: Mean, Median, Minimum and Maximum Number of Paid Electronic Only Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by Type of Industry 65
Table 7.9: Mean, Median, Minimum and Maximum Number of Paid Combined Print and Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals 66
Table 7.10: Mean, Median, Minimum and Maximum Number of Paid Combined Print and Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by U.S./Non 66
Table 7.11: Mean, Median, Minimum and Maximum Number of Paid Combined Print and Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by Revenue Range 66
Table 7.12: Mean, Median, Minimum and Maximum Number of Paid Combined Print and Electronic Access Subscriptions that the Library Maintains to Business, Scientific and Other Scholarly and Professional Journals, Broken Out by Type of Industry 66
Table 7.13: Mean, Median, Minimum and Maximum Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2008 (in $) 67
Table 7.14: Mean, Median, Minimum and Maximum Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2008, Broken Out by U.S./Non (in $) 67
Table 7.15: Mean, Median, Minimum and Maximum Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2008, Broken Out by Revenue Range (in $) 67
Table 7.16: Mean, Median, Minimum and Maximum Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2008, Broken Out by Type of Industry (in $) 67
Table 7.17: Mean, Median, Minimum and Maximum Projected Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2009 (in $) 68
Table 7.18: Mean, Median, Minimum and Maximum Projected Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2009, Broken Out by U.S./Non (in $) 68
Table 7.19: Mean, Median, Minimum and Maximum Projected Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2009, Broken Out by Revenue Range (in $) 68
Table 7.20: Mean, Median, Minimum and Maximum Projected Library Spending on Print and Electronic Versions of Business, Scientific and Other Scholarly and Professional Journals in 2009, Broken Out by Type of Industry (in $) 68
Table 8.1: Mean, Median, Minimum and Maximum Library Spending on Traditional Print Books in 2008 (in $) 69
Table 8.2: Mean, Median, Minimum and Maximum Library Spending on Traditional Print Books in 2008, Broken Out by U.S./Non 69
Table 8.3: Mean, Median, Minimum and Maximum Library Spending on Traditional Print Books in 2008, Broken Out by Revenue Range 69
Table 8.4: Mean, Median, Minimum and Maximum Library Spending on Traditional Print Books in 2008, Broken Out by Type of Industry 69
Table 8.5: Mean, Median, Minimum and Maximum Library Spending on E-books in 2008 (in $) 70
Table 8.6: Mean, Median, Minimum and Maximum Library Spending on E-books in 2008, Broken Out by U.S./Non (in $) 70
Table 8.7: Mean, Median, Minimum and Maximum Library Spending on E-books in 2008, Broken Out by Revenue Range (in $) 70
Table 8.8: Mean, Median, Minimum and Maximum Library Spending on E-books in 2008, Broken Out by Type of Industry 70
Table 8.9: Mean, Median, Minimum and Maximum Projected Percentage Change in Spending on E-books in the Next Year 72
Table 8.10: Mean, Median, Minimum and Maximum Projected Percentage Change in Spending on E-books in the Next Year, Broken Out by U.S./Non 72
Table 8.11: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Print Format Directories in 2008 (in $) 72
Table 8.12: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Print Format Directories in 2008, Broken Out by U.S./Non 72
Table 8.13: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Print Format Directories in 2008, Broken Out by Revenue Range 72
Table 8.14: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Print Format Directories in 2008, Broken Out by Type of Industry 73
Table 8.15: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Electronic, or Electronic Combined With Print Format Directories in 2008 (in $) 73
Table 8.16: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Electronic, or Electronic Combined With Print Format Directories in 2008, Broken Out by U.S./Non 73
Table 8.17: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Electronic, or Electronic Combined With Print Format Directories in 2008, Broken Out by Revenue Range 73
Table 8.18: Mean, Median, Minimum and Maximum Library Spending on Subscriptions or Purchases of Exclusively Electronic, or Electronic Combined With Print Format Directories in 2008, Broken Out by Type of Industry 74
Table 9.1: Trend in the Number of Reference Questions Posed to Librarians by Patrons in the Past Two Years 75
Table 9.2: Trend in the Number of Reference Questions Posed to Librarians by Patrons in the Past Two Years, Broken Out by U.S./Non 75
Table 9.3: Trend in the Number of Reference Questions Posed to Librarians by Patrons in the Past Two Years, Broken Out by Revenue Range 75
Table 9.4: Trend in the Number of Reference Questions Posed to Librarians by Patrons in the Past Two Years, Broken Out by Type of Industry 76
Table 9.5: Trend in the Amount of Library Staff Time Spent on Meeting Patron Research Requests Over the Past Two Years 76
Table 9.6: Trend in the Amount of Library Staff Time Spent on Meeting Patron Research Requests Over the Past Two Years, Broken Out by U.S./Non 76
Table 9.7: Trend in the Amount of Library Staff Time Spent on Meeting Patron Research Requests Over the Past Two Years, Broken Out by Revenue Range 77
Table 9.8: Trend in the Amount of Library Staff Time Spent on Meeting Patron Research Requests Over the Past Two Years, Broken Out by Type of Industry 77
Table 10.1: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections 80
Table 10.2: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections, Broken Out by U.S./Non 80
Table 10.3: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections, Broken Out by Revenue Range 80
Table 10.4: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of E-book Collections, Broken Out by Type of Industry 81
Table 10.5: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories 81
Table 10.6: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories, Broken Out by U.S./Non 81
Table 10.7: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories, Broken Out by Revenue Range 82
Table 10.8: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Directories, Broken Out by Type of Industry 82
Table 10.9: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases 82
Table 10.10: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases, Broken Out by U.S./Non 83
Table 10.11: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases, Broken Out by Revenue Range 83
Table 10.12: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Databases, Broken Out by Type of Industry 83
Table 10.13: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials 84
Table 10.14: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials, Broken Out by U.S./Non 84
Table 10.15: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials, Broken Out by Revenue Range 84
Table 10.16: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Selection of Market Research Materials, Broken Out by Type of Industry 85
Table 10.17: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems 85
Table 10.18: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems, Broken Out by U.S./Non 85
Table 10.19: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems, Broken Out by Revenue Range 86
Table 10.20: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Operation of Knowledge Management Systems, Broken Out by Type of Industry 86
Table 10.21: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy 86
Table 10.22: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy, Broken Out by U.S./Non 87
Table 10.23: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy, Broken Out by Revenue Range 87
Table 10.24: Level of Library Staff Influence in Corporate/Organizational Decision-Making for the Training of Patrons in Information Literacy, Broken Out by Type of Industry 87
Table 10.25: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research 88
Table 10.26: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research, Broken Out by U.S./Non 88
Table 10.27: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research, Broken Out by Revenue Range 88
Table 10.28: Level of Library Staff Influence in Corporate/Organizational Decision-Making for Competitive Intelligence Research, Broken Out by Type of Industry 89
Table 10.29: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning 89
Table 10.30: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning, Broken Out by U.S./Non 89
Table 10.31: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning, Broken Out by Revenue Range 90
Table 10.32: Level of Library Staff Influence in Corporate/Organizational Decision-Making for General Strategic Planning, Broken Out by Type of Industry 90
Select Survey Participants
HSBC North America
Xerox Corporate Library
LGC Limited
Ministry of Energy and Mineral Development
Bulkley, Richardson and Gelinas, LLP
Raytheon
Copyright Clearance Center
Hewlett-Packard
ACERGY
Institute of Environmental Science & Research
Ashland Inc.
National Bank Financial Corporate Library
Nexen Inc. Library
ESR Ltd
Rodale Inc.
SAS Institute
MPR Associates, Inc.
We Energies Research and Resources
Center
Ferring Pharmaceuticals A/S
Entec UK Ltd
Ecolab, Inc.
IMI TAMI Institute of Research & Development Ltd
Special Libraries Association
Gates Corporation
Upstream Technical Library
Advinus
ConocoPhillips
Westinghouse Electric Co.
Simmons & Company Intl.
HGA, Inc.
Energy Institute - Library & Information Service
H V Evatt Library
International Trade Centre
Munger Tolles & Olson LLP
Exelon
Centre Hospitalier de l'Université de
Montréal
Alexian Brothers Medical Center
Central DuPage Hospital
Milliman Care Guidelines
Epson America
MEDRAD Inc.
Northeast Document Conservation Center
Gedeon Richter Plc.
SA Health
Saint Francis Medical Center
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