This report looks closely at the electronic and print serials procurement and management practices of eleven libraries including: The University of Ohio, Villanova University; the Colorado School of Mines, Carleton College, Northwestern University; Baylor University, Princeton University, the University of Pennsylvania, the University of San Francisco, Embry-Riddle Aeronautical University and the University of Nebraska Medical Center. The report looks at both electronic and print serials and includes discussions of the following issues: selection and management of serials agents, including the negotiation of payment; allocating the serials budget by department; resolving access issues with publishers; use of consortiums in journal licensing; invoice reconciliation and payment; periodicals binding, claims, check in and management; serials department staff size and range of responsibilities; serials management software; use of open access archives and university depositories; policies on gift subscriptions, free trials and academic exchanges of publications; use of electronic serials/catalog linking technology; acquisition of usage statistics; cooperative arrangements with other local libraries and other issues in serials management.