This special report examines closely the management and productivity practices of more than 85 academic libraries in
the United States and Canada. The report presents highly detailed data on loan volume, copyright concerns,data reporting, shipping fees,
departmental organization, staffing,lines of authority, use of software, methods of determining productivity levels, provisions
for the loan of unique or highly specialized materials, budgets and fees,methods of determining end user preference, licensing agreements and much more.
end user preferences and other issues of concern to managers of college